Continuity of Care
Keeping referrers central to long-term recovery
Residential treatment at The Winslow provides focused, time-limited support at a critical stage of recovery. Our role is complementary to established therapeutic relationships.
With client consent, we align treatment goals and tailor program elements in coordination with referring practitioners. Weekly updates and involvement in case reviews ensure continuity.
As clients transition from residential care, they begin working with their original provider in the intensive outpatient phase. Our aim is to strengthen, not replace, the foundations you have built.
At The Winslow, we take a collaborative, client-centred approach with no referral-fee arrangements to ensure all referrals are guided solely by the client's best interests.
Working with referrers early on helps us tailor the programme more effectively, highlighting areas requiring focus or approaches that have worked well in the past, allowing the team to engage the client from day one with an informed, highly personalised approach.
Weekly updates and involvement in case reviews during treatment ensure continuity, monitor progress, and flag areas requiring extra attention.
Clients are encouraged to reconnect with their referring provider after treatment to reflect on progress and plan ongoing support. As your trusted partner, we aim to keep you informed and involved, ensuring your client returns with renewed focus and stability.
Testimonials
Amongour peers
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Hospital
“Sharad is an outstanding colleague I’ve worked with over many years. He is diligent and highly sophisticated in his knowledge of addiction treatment. I would not hesitate to recommend him.”
Dr. Bhaskar Punukollu
Lead Consultant for Addictions
Nightingale Hospital London
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Hospital
Referral Process
FAQ
Frequently AskedQuestions
Answers to common questions about clinical governance, continuity of care, protocols and collaboration with referring providers.
Clients are encouraged to reconnect with their referring provider after treatment to reflect on progress and plan ongoing care. In some cases, providers begin working with clients during the intensive outpatient phase to ensure continuity and a seamless transition. Our goal is to act as a trusted partner – keeping you informed and involved, and ensuring your client returns with renewed focus and stability.
Medication use is carefully reviewed by our medical team prior to admission and monitored regularly throughout treatment. On arrival, medications are organised and stored safely in our on-site pharmacy and administered by registered nurses, with robust systems in place to document and track administration.
Where appropriate, adjustments may be made in a structured and clinically supervised manner, always with the aim of supporting stability, recovery, and long-term wellbeing.
Safety is a fundamental priority at The Winslow, encompassing both medical and psychological wellbeing. Alongside a caring and compassionate multidisciplinary therapeutic team, The Winslow provides 24-hour nursing support, seven days a week, with specialist observation rooms available for clients who require additional monitoring.
All clinical staff are BCLS trained, and the site is equipped with an AED as well as emergency medications and equipment in line with Ministry of Health licensing requirements.
We maintain robust risk management and incident reporting processes across all aspects of care. The site is secured with CCTV and on-site security personnel to ensure a safe and supportive environment for clients throughout their stay.
We regularly support individuals and families who are based outside Singapore. Our team assists with pre-admission coordination, communication with families during treatment (with client consent), and planning for ongoing care once clients return home.
Family members are invited to participate in family support groups with our trained family therapist, helping them better understand the recovery process and how to support their loved one.
Our approach adheres to strict standards of medical confidentiality, informed by decades of experience within Singapore’s regulatory environment. We recognise that some individuals require additional layers of privacy due to personal, professional, or public considerations.
Our operations from end-to-end are designed to protect personal information and ensure that treatment takes place in a safe, trustworthy setting. For example, clients may use pseudonyms throughout the programme and all treatment information is stored securely and accessed only by clinicians directly involved in care.
Any specific privacy requirements can be discussed during the admissions process to ensure that The Winslow can accommodate your needs.
Relapse prevention is integrated into treatment from the outset. We help individuals understand their personal triggers, develop practical coping strategies, address factors related to overall well-being, and build skills that can be applied in everyday life.
As treatment progresses, increasing emphasis is placed on preparing for life beyond residential care. Our 12-week Intensive Outpatient Programme (IOP), which follows the residential phase, provides structure and ongoing support to help clients continue making progress.
With permission from the client, we work closely with existing treatment providers and family members to support sustainable recovery and reduce the risk of relapse.
Meet the team
Individualised careby experienced hands
Our team brings together experience working with high-discretion families and depth of clinical expertise, guided by empathy and professional integrity.
Alcohol
Drugs
Gambling
Gaming
Impulse control disorders
Adult ADHD
Adult Autism
Anger
Anxiety
Depression
Trauma
English
Malay
After over three decades in mental health, my deepest passion remains helping those in recovery reclaim meaningful, connected lives.
Together with a multidisciplinary team, I am honoured to walk alongside individuals and families as they navigate this challenging but rewarding journey.
Alcohol
Drugs
Nicotine
Prescription Medication
Adult ADHD
Impulse control disorders
Depression
Anxiety
Stress
Trauma
English
I’ve always been fascinated by the resilience of the human mind — how we adapt, endure, and find our way to healing.
In my experience, addiction often speaks to pain that hasn’t yet been fully heard. Our goal is to create a non-judgemental space where that pain can be understood and transformed.
Psychiatric nursing
Anxiety
Counselling
Mood disorders
English
Mandarin
With more than 20 years as a psychiatric nurse, I consider my role as supporting individuals through some of the hardest chapters of their lives.
Whether it’s in a quiet conversation or simply showing up with presence and care, I believe in second chances, in resilience, and in the quiet strength it takes to begin again.
Alcohol
Drugs
Gambling
Gaming
Depression
Anxiety
Trauma
Neurorehabilitation
English
At the heart of every clinical decision we make here at The Winslow is integrity — always acting in our clients’ best long-term interests.
We recognise the complexity of addiction and make tough calls when needed, with warmth and honesty, so each person feels safe, understood, and supported to make lasting change.
Drugs
Trauma
LGBTQ
Sexual Assault First Responder
English
Mandarin
As a recovery coach, I support clients through one-to-one conversations, recovery-focused reflections, and moments of pause and perspective.
Alongside my training, I bring lived experience to this work. I understand that recovery is not about perfection, but about showing up honestly, especially in moments that feel messy, uncertain or difficult.
Health administration
Counselling
English
Mandarin
Leading a non-profit dedicated to behavioural addiction recovery for eight years shaped my understanding of the courage change requires and the support that makes it possible.
At The Winslow, I focus on creating the space and conditions for our team to do what they do best and for clients to feel safe, respected and supported throughout recovery.
Contact Us
Book a consultation
If you're exploring residential options for a clientor wish to make a referral, please arrange a private consultation.
